What are your business hours?

Our business hours are 9am–7pm Monday through Friday, and 10am–5pm Saturday and Sunday. We are closed on major holidays.

*If you have a scheduled event outside of business hours and need support, please contact us via WhatsApp at +501-670-3756 or call +1 212-537-5827.

Do you offer customer support?

Yes, our dedicated customer support team is available to help with any questions or concerns. Reach us via WhatsApp or the contact form on our website.

What payment methods do you accept?

We accept credit/debit cards, CashApp, Zelle, and bank transfers. All transactions are processed securely.

What is your cancellation policy?

Cancellations made at least 72 hours before your scheduled event date receive a full refund of the initial deposit. Cancellations made outside that window can be applied as credit toward rebooking within the next 3 months. Rescheduling is available based on availability, please contact our support team for assistance.

Do you provide hookah catering outside of Jersey City?

Yes. We're based in Jersey City, NJ, with a mobile service based in San Pedro, Belize, catering villas, resorts, weddings, and private events island-wide. We're also available for travel worldwide for the right event and budget, contact us to discuss your location and we'll make it happen.